You may return an item for any reason within 30 days of the date of purchase. All items must be returned in their original packaging, and all accessories from the original shipment must be included. Rest assured, you will never be charged a restocking fee for returning an item!
Please contact us before returning your item, as we want to ensure you will receive your return label and refund as soon as possible!
All items purchased directly through HomallFurniture.com are eligible for free return shipping. All returns of products purchased through a marketplace website are subject to that marketplace’s return policy. Although companies with storefront locations sell our items online, our items are unable to be returned in store.
If you receive an item that is damaged or defective, please let us know within 30 days so we may provide a full refund, or an exact replacement if the item is currently available.
All damaged or defective items must be returned unless otherwise stated. We will be happy to assist you with the return of any damaged or defective item.
Due to our quick processing time, cancellation requests must be made within 1 hour of placing your order to ensure the order will be cancelled. If we are unable to cancel your order, we will work with you to initiate the return of your item.